At Dragodeco, we strive to ensure that your order is processed swiftly and efficiently. Please read the following information carefully to learn more about our shipping process.
Shipping Carriers
All shipments are handled by reputable carriers such as FedEx, Yun Express, or DHL to ensure reliable and prompt delivery.
Shipping Address
Please provide the desired shipping address during checkout. Your order will be sent to this address, and the shipping country can also be selected during the checkout process.
Shipping Fee
Standard Shipping (EU): Free
International Shipping: €19.95
Shipping Countries
We deliver to the following countries:
Germany
International Countries: Canada, United Kingdom, Australia, New Zealand, Austria, Belgium, France, USA, Italy, Luxembourg, Netherlands, Spain, Norway, Sweden, Singapore, Malaysia, Philippines, South Korea, Taiwan, Thailand, Bulgaria, Croatia, Georgia, Greece, Iceland, Ireland, Lithuania, Poland, Romania, Switzerland, Turkey, Israel, Brazil, Costa Rica, Denmark, Finland, Chile.
Customs
Please note that we are not responsible for any customs duties that may occur after the items have been shipped. Therefore, we recommend that you familiarize yourself with the customs regulations of your country, as customs duties are the responsibility of the package recipient.
Shipping
ESTIMATED DELIVERY TIMES:
Germany: 7-10 business days
Canada, USA: 10-15 business days
Australia, New Zealand: 2-4 weeks
Mexico, Central America, South America: 2-4 weeks
Tracking Information
Upon shipping your order, you will receive an email with the tracking information. If you haven’t received tracking information within 10 business days, please contact us.
Split Shipments
Please note that for logistical reasons, items in the same purchase may sometimes be shipped in separate packages, even if combined shipping is selected.
Value Added Tax (VAT)
International shipments are sent as Delivered Duty Unpaid (DDU), with no VAT charged by us. However, please note that depending on the recipient country, local customs or VAT charges may apply.
Important Notes for EU Customers
Since July 1, 2021, all commercial imports into the EU are subject to VAT. Please consider the following points if your delivery address is within the EU:
VAT for EU countries is calculated in advance.
Prices are usually declared lower to minimize VAT.
Please contact us in advance if you are asked for purchase invoices during customs clearance.
Thank you for shopping at Dragodeco. If you have any further questions, please feel free to contact us.